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Automatic Audit Trail

Each 'Optima' Job has its own 'Automatic Audit Trail' this automatically tracks any significant change to the job specification, quantity changes, delivery details etc. etc. It is also possible to add additional notes as required. The Audit trail is invaluable for query handling for both internal and customer queries.

Typical Automatic Audit Trail

Things to note:

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 The user name and date of action is recorded along with the detail of the change
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 This job had an additional invoice raised i.e. invoice number T001746.
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 The final two lines show that the paper specification had been changed. When this job is copied as a repeat job the new job will comply.
•
 The final note was inserted manually to add additional information.


 
  Software Design and Development

Heritage Systems has developed Optima to be a fully integrated management system for the progressive print management organisation. Including Print Brokers, Print Buyers, Corporate Print Purchasing Departments, Agencies, Printers that Outsource and any organisation that purchase and control print related products.