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Bespoke System Features


This highly versatile system offers the most comprehensive and streamlined system on the market. The main features of the bespoke section are as follows:

Optional link to Optima on-line Web systems
Optional link to Transaction 2000 on-line Web ordering system
The ability to handle any type of printed or non-printed enquiry/order
The ability to control jobs with multiple elements, e.g. Print, Personalise, Finishing, Mailing etc
Automatic Supplier selection facility
Clear and precise enquiries by Email, Fax or Print
Direct Email/Fax facility for all documents
Clear and precise Quotations, Order Acknowledgements and Orders
Job Status information at your fingertips
Job progression and amendments automatically recorded
Updates of job activity and status can be Emailed or Faxed to the sales person
Ability to insert extra costs and charges as they happen, no more lost charges
On screen Job and Customer margin information
Supplier information including discounts and product capability
Automatic Repeat Job history tracking
Copy job facilities include Copy as Order and Copy as Enquiry
Supplier chase facility by Email/Fax for Pricing, Proofing and Job Deliveries
Project management system to control your customer projects
Create your own reports or use standard reports supplied with the system
In-built Diary and Memo facilities
Telesales and Contact Database with 'call-back' reporting facilities


 
  Software Design and Development

Heritage Systems has developed Optima to be a fully integrated management system for the progressive print management organisation. Including Print Brokers, Print Buyers, Corporate Print Purchasing Departments, Agencies, Printers that Outsource and any organisation that purchase and control print related products.