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Customer Details (customer card)

Default customer information is stored in order to minimise data entry when creating new jobs and projects.

There are many customer features not shown here which include:

Customer templates Special delivery information
Contact database and Telesales facilities FM contract rules
Job 'repeat history' Job search and financial information (see also below)
Invoice information / Annual financial information (see below)
From within the 'Customer Card' financial information can displayed.


Powerful search facilities ensure jobs can be found quickly from minimal information.

Jobs may be shown by selecting the appropriate status if you wish i.e. 'All Orders', 'Quotes Sent' 'Enquiries' etc.

Shown below from within the 'Customer Card' is the job list for an individual customer, and the 'Wild Card' search pop-up window, when a job has been located direct access from this screen is possible from a single key-stroke.



 
  Software Design and Development

Heritage Systems has developed Optima to be a fully integrated management system for the progressive print management organisation. Including Print Brokers, Print Buyers, Corporate Print Purchasing Departments, Agencies, Printers that Outsource and any organisation that purchase and control print related products.